Traditional business initiated customer engagement and survey tools are limited by low response rates, self-selection bias, and often times a poor user experience that creates negative brand perception. Additionally, and more importantly, feedback is limited to the questions you as the business owner can think of. Why not use customer feedback as a way to strengthen and deepen the relationship with your customers, in addition to getting insight into your business that you may have never thought of?
View key metrics about your engagement with your customers and survey results
Once a customer submits feedback, interact with them directly via the intuitive chat interface, and see real-time data on how the interaction is going.
Reward your customers for their feedback and interest in your business through the integrated reward functionality, compatible with your current reward systems
Ask your customers short Yes/No questions so you can make informed decisions
* Per Device, Billed Annually
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